ECHO CUSTOMER SUPPORT

The AI Customer Service Agent that Feels Human

Transform your customer service with our best-in-class AI voice agent. Natural conversations, lightning-fast responses, and seamless integration with your existing systems.

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Why Choose Echo

Powerful features that drive results

Near-Human Conversations

Near-Human Conversations

Our AI voice agent delivers natural, contextual conversations that feel authentically human, building trust with your customers.

Auto-Resolve Issues

Auto-Resolve Issues

Automatically identify and resolve common customer issues without human intervention, reducing support workload.

Smart Database Integration

Smart Database Integration

Instantly access customer data and order information to provide accurate, personalized responses to common queries.

Backend System Integration

Backend System Integration

Seamlessly connect with your existing CRM, ERP, and database systems to enable real-time actions and updates.

Optimized for results

Transform your customer experience

Increase Customer Satisfaction

Deliver consistent, high-quality support that delights customers and builds long-term loyalty.

40% improvement in CSAT scores

Reduce Response Times

Eliminate wait times and provide instant support, even during peak hours and after business hours.

90% faster resolution times

Scale Your Support Team

Handle unlimited concurrent conversations without hiring additional staff or increasing overhead costs.

Handle 10x more inquiries

Ensure Consistent Quality

Maintain consistent service quality and brand voice across all customer interactions, 24/7.

99.9% consistent quality
Echo CallAgent

Talk to Echo on the Phone

Share your phone number and Echo will give you a call.

OR

You can directy call one of Echo's numbers.

What our customers say

Echo is incredible, the responses overall are great – you guys have really mastered the tone. I keep seeing messages come in and I'm saying to people 'look what the bot said!

Elly

Customer Success Manager

AllyWaste

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Our new agent will be taking over pretty much 100% of our customer service, and looks to already be driving increased AOV through its product recommendations. We haven't found anything else that can do that.

Semih

Operations Manager

Lonca

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Our office closes at 5pm on Friday. We were finding that by 9am Monday, weekend callers had moved on to a competitor. With Echo, that no longer happens because we can be always open.

Peter

Customer Service Director

Key mortgages

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Smart Responses

Free-flowing Conversation.

This is not your grandfather's chatbot. Echo is a Generative AI Agent built on a next-gen Large Language Model. It's sometimes difficult to tell you're not talking to a human.

Echo does not require a detailed FAQ database, or specific inputs - the days of "computer says no" are behind us.

Have a listen to how Echo handles a free-flowing genuine customer call:

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Pricing

Our pricing is custom depending on the use case of your agent. AI agents can add huge value to your business at a price point to meet any budget. Pricing can be as low as $1k per month.

If you’re not sure about the best way to adopt AI into your business, schedule a free consultation with one of our experts.

FAQs

Questions?

Can't find the answer you need?

We usually operate with no minimum contract term on a rolling monthly basis because we are so confident of the value that we will bring to your business. Occasionally we will negotiate a longer fixed term contract where it is helpful for the client.
Certainly! You can chat with Echo on this webpage anytime. If you want to see specific features, schedule a call with the team and they will be able to demo other functionality.
Our pricing is custom depending on the use case of your agent. AI agents can add huge value to your business at a price point to meet any budget. Pricing can be as low as $1k per month.
Just like a human employee, Echo can occasionally make a mistake. However, Echo is always learning and will incorporate feedback on errors so as to not make the same mistake twice. Where this crops up, our team is always available to help - contact us anytime on support@echoagent.io.
Yes, our support team is always available on support@echoagent.io.
No. Our team does all of the technical work for you, though if you do have a developer we are very happy to work with them!
Yes, regulatory compliance is at the heart of EchoAgent by design. Echo does not collect your customers' personal information, with the exception of basic contact information which is collected with consent to be contacted about their enquiry. Note that by default Echo does not collect marketing consents.
Yes. EchoAgent is a general-purpose business communication tool, it is not able to give financial advice, and cannot be used for product pricing or decision-making, and therefore falls outside the scope of most AI risk considerations. Read our Compliance Whitepaper to learn more.
Get Started

Book your free AI consultation

Our AI experts are on hand to talk about how Echo could make a difference to your organisation. We have built Echo agents for a wide variety of use cases, and are always excited to explore new ones. Talk to us commitment-free to explore your options.

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Enterprise

Explore our bespoke AI solutions

For enterprises ready to push boundaries, we offer bespoke AI solutions. Partner with us to discover smarter ways to automate and enhance your business.

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