AI agents built for your business
Four products covering the most common manual process bottlenecks in SMEs — each one customised to your exact workflow, tools, and team. And if your pain point isn't listed here, we can build you a custom AI agent from scratch.
The manual processes holding SMEs back
Most growing businesses have the same bottlenecks — repetitive tasks that slow teams down, cost money, and hold back growth.
Customer Service
- Answering the same 10–20 queries repeatedly
- Slow response times, especially out of hours
- Inconsistent quality across team members
- Customer service headcount growing with revenue
Marketing
- Planning and drafting marketing content
- Publishing across website, email, and social
- High agency costs for outsourced content
- Inconsistent output and slow turnaround
Operations
- Generating quotes, contracts, and invoices
- Onboarding new clients or employees
- Scheduling, timetabling, and coordination
- Data review, checking, and processing
Reporting
- Producing financial and operational reports
- Gathering data from clients or employees
- Understanding performance drivers
- Manual collation from multiple sources
So we build 4 products to address these pain points — scroll down to explore each one.
Customer Service Agent
Answers inbound customer enquiries and complaints across your channels. Escalates what matters, handles the rest — 24 hours a day, 7 days a week.
Your team spends a disproportionate amount of time answering the same 10–20 customer questions repeatedly. The Customer Service Agent handles these automatically, giving considered and on-brand responses, while flagging anything complex or sensitive for a human to review.
- Handles FAQs, order status, complaints, and out-of-hours enquiries
- Works across email, web chat, and other channels
- Escalates complex or sensitive cases to your team immediately
- Consistent tone and quality — always on-brand
- Scales seamlessly as your customer base grows
Marketing Agent
Plans, drafts, and posts content across your channels in your brand voice. A human approves every post before anything goes live.
Marketing is time-consuming and expensive to outsource. The Marketing Agent takes on the end-to-end content workflow — researching topics, writing copy, and scheduling posts across your website, email, and social channels — while keeping your team in control of every piece of content.
- Blog posts, social content, and email campaigns
- Writes in your brand voice — trained on your existing content
- Human approval step before anything is published
- Consistent output without agency costs
- Personalises content for different audiences or channels
Workflow Agent
Automates time-intensive manual steps in your day-to-day operations so your team can focus on higher-value work.
Every business has unique operational workflows — quoting, onboarding, scheduling, data processing. The Workflow Agent is the most flexible in our range: we map your specific process and build an agent that automates the repetitive parts, integrating with the tools your team already uses.
- Quotes, contracts, and invoice generation
- Client and employee onboarding processes
- Data review, classification, and processing
- Scheduling, timetabling, and coordination
- Integrates with your existing tools (email, WhatsApp, CRM, etc.)
Knowledge Agent
Interviews your team after projects and turns what they learned into structured, searchable intelligence your whole organisation can use.
Growing businesses lose valuable learning every day. Lessons learned in client projects, sales conversations, and operational decisions stay locked in people's heads. The Knowledge Agent conducts structured interviews with your team and captures that knowledge in a format that's useful for everyone else.
- Post-project debrief interviews with your team
- Captures lessons learned, risks, and what worked
- Stores knowledge in a structured, searchable format
- Reduces repeat mistakes and onboarding time for new staff
- Builds a living knowledge base that grows with your business
Not consulting. Not generic SaaS.
Each product is customised to your business. We build it, deploy it, and make sure it actually works — without year-long projects or software you pay for but never use.
See how we work →